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What Workplace Drama Really Looks Like

What Workplace Drama Really Looks Like

by Caroline | Oct 8, 2016 | Communication, Company Culture, Drama-Free Workplace, Leadership, Management, Values

Drama, drama, drama! The woman who spends half the day polling office-mates about whether her boyfriend loves her. The man who has a conniption every time a client does something funky. The employees who come in complaining about each other every day, like...
Having an Ethics Hotline Wasn’t Enough for Wells Fargo

Having an Ethics Hotline Wasn’t Enough for Wells Fargo

by Caroline | Oct 3, 2016 | Communication, Company Culture, Culture, Ethics, Leadership, Management, Values

There has been much press about Wells Fargo recently. Public opinion has been harsh, congressional members have been vocal, bonuses have been pulled back and now, the state of California has responded with a big financial punishment. More is sure to follow.  How did...
If You Want to Catch a Big Fish, Minnow Bait Won’t Work

If You Want to Catch a Big Fish, Minnow Bait Won’t Work

by Caroline | Sep 23, 2016 | Compensation and Benefits, Hiring, HR Strategy, Interviewing, Leadership, Management, People Evaluation, Recruiting

Here’s a question that every HR professional knows to ask a candidate and every DIY-er probably never did: “Have you thought about what you’re going to tell your current employer when he asks why you’re leaving?” What!? You ask. What a crazy question! Why on earth...
It Takes Constant, Continuous Communication to Create a Cool Culture

It Takes Constant, Continuous Communication to Create a Cool Culture

by Caroline | Sep 16, 2016 | Assessments, Communication, Company Culture, Culture, Data, Feedback Mechanism, Leadership, Management, Recruiting, Research, Survey

Culture. What do we hear most from business owners and non-profit directors about this topic? It’s usually one of these two statements: We are going to create a great culture!  OR We are going to work hard at keeping our great culture as we grow. And what is the...
Employee or Contractor? How to Avoid the Drama.

Employee or Contractor? How to Avoid the Drama.

by Caroline | Sep 10, 2016 | Company Culture, Contractor, Culture, Hiring, HR Strategy, Leadership, Management, teamwork

A lot of companies are tempted to fudge the line between employees and contractors. After all, hiring an employee is a commitment. You invest a lot of time finding, hiring, processing and training the person. You can’t just change your mind without losing out on all...
Conflict-Averse Employees Could Sabotage Your Success

Conflict-Averse Employees Could Sabotage Your Success

by Caroline | Sep 5, 2016 | Company Culture, conversations, Culture, Leadership, Management, teamwork, Training

Did you know that when your organization treats conflict as a bad thing, it can really cost the organization? It can cost money, productivity, opportunity. Take, for example, the large company we consulted with several years ago where employees were discouraged from...
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