by Caroline | May 13, 2015 | Assessments, Company Culture, Management, Non profit HR, Recruiting, teamwork
The client called me frantic. He had hired an executive assistant three weeks before and now he was on a deadline with a project and it turned out his executive assistant didn’t know how to use PowerPoint. “Did you ask the employee whether he knew PowerPoint when you...
by Caroline | May 6, 2015 | Management
It’s National Small Business Week, which has me thinking about my business journey and all that I’ve learned over the past decade of running ValentineHR. One of the most important lessons has been that everyone—but especially small business owners—needs a support...
by Caroline | Apr 29, 2015 | Compensation and Benefits, HRCompliance, Labor Law, Management, Non profit HR
Okay, you know all those annoying, gnat-like parts of life that you tend to ignore when you’re trying to run a small business? Little fees and seemingly insignificant regulations and accidental slides into overtime and things that just don’t seem like a big enough...
by Caroline | Apr 22, 2015 | Company Culture, Culture, Hiring, Management, Non profit HR, People Evaluation, Recruiting, teamwork, Training
Toyota has the five Whys. Other organizations have seven or three. The point of the whys, however many you use, is to understand the root cause of a thing. For example: We’re not going to make our numbers this quarter. Why? Because we’ve been down two sales people for...
by Caroline | Apr 15, 2015 | Company Culture, Culture, HRCompliance, Management, Non profit HR
The blurry controversy over public vs. private in the workplace just keeps growing. There are questions like whether your employees can rag about you on Facebook, and whether you can root around in candidates’ social media to find people who have the inside dirt on...
by Caroline | Apr 8, 2015 | Company Culture, Culture, Management, Non profit HR, teamwork
What happens when somebody makes a mistake at your organization? I don’t mean forgetting to turn off the lights when they leave the room, I mean a big mistake like accidentally putting the wrong information in a project for a new client or hiring someone it isn’t...
