by Caroline | Jul 28, 2020 | Communication, Company Building, Company Culture, Leadership
Unprecedented, once in a lifetime, and the new normal are words and phrases surveyed Twitter users recently told Dictionary.com they never wanted to hear or read again. Why? I suspect it is because we have repeatedly used them in response to the past 5 months. We are...
by Caroline | Jun 10, 2020 | Communication, Company Culture, diversity and inclusion, Employee Empowerment, Leadership
First, I want to acknowledge that I haven’t written a blog in three months due to the roller coaster that has been 2020. I am back from this hiatus and I am starting by addressing the topic that is facing leaders across the country. Whether you are a leader at your...
by Caroline | Jan 14, 2020 | Company Culture, Featured, Management, People Evaluation, Teamwork
As leaders, we want employees who love working with customers and co-workers and let’s be honest, us. How do we find and keep these passionate people who will contribute to our organization, both the bottom line and the culture? How about starting with one New Year’s...
by Caroline | Jul 18, 2019 | Coaching, Communication, Company Culture, Leadership
One thing many managers may not appreciate about being a manager is the necessity of having icky conversations. What is an icky conversation? It might be telling the associate, driving with you to the sales call, that his breath will be a problem in the client...
by Caroline | Nov 28, 2018 | Company Building, Culture, Holiday Party, Leadership, Management
This is not a “do’s and don’ts” holiday party lecturing kind of a blog. This is more like a “yeah, we are all adults, but sometimes some of us forget that” kind of a blog. “Tonight the decisions you make will have consequences that will haunt you for the rest of your...
