by Caroline | Jan 15, 2014 | Assessments, Company Culture, Compensation and Benefits, Labor Law, Management, rewards, teamwork
The story of how Wells Fargo’s employees wound up selling bank accounts to homeless people, dead people, fake clients and friends and relatives who had no interest in opening accounts sounds crazy—like some Dickens novel where the evil overlord is forcing the starving...
by Caroline | Jan 8, 2014 | Assessments, Company Culture, Compensation and Benefits, Hiring, HRCompliance, Labor Law, Management, Non profit HR, Recruiting, teamwork, Training
I’ve noticed that some company managers and owners treat my constant admonitions to get an employee handbook the way kids respond when you tell them to wear their galoshes. They roll their eyes. They let out a soft “gah….” sound. Or sometimes they reassuringly...
by Caroline | Dec 11, 2013 | Company Culture, Compensation and Benefits
So, Christmas is coming, which gets me thinking about A Christmas Carol, and poor Bob Cratchit and paid time off…if you follow. Christmas falls on Wednesday this year, and depending on your industry, say professional services or B2B, do you give employees...
by Caroline | Dec 4, 2013 | Company Culture, Hiring, HRCompliance, Management, Non profit HR, Recruiting
So, people don’t generally say it to my face, but I know how a lot of people feel about HR. Like we’re all coming in with our little clipboards, enforcing rules no one ever heard of, creating work for ourselves by having complex recruiting rituals, insisting on...
by Caroline | Nov 20, 2013 | Company Culture, Management, rewards, teamwork
Managers are in a really tough spot these days. Most of us have seen the statistics that say employees don’t leave companies, they leave managers. Managers are being viewed as the employee engagement lynchpin. They’re expected to not only get the job done, but...
by Caroline | Oct 23, 2013 | Company Culture, Hiring, Management, People Evaluation
So, recently a client was complaining to me about his Millennial generation employee who was completely pumped about taking Friday off to spend three days at ACL. It just bugged the employer that this generation didn’t get it. “He’s just a lot more excited about...
