by Caroline | Feb 6, 2020 | Communication, Company Culture, Featured, Leadership
You rock. My “go-to” words of affirmation for my fellow HR consultants. This is one of my favorite love languages: Words of Affirmation. So, what is it to affirm others? After a super quick online search, I found two meanings: To state as a...
by Caroline | Jan 14, 2020 | Company Culture, Featured, Management, People Evaluation, Teamwork
As leaders, we want employees who love working with customers and co-workers and let’s be honest, us. How do we find and keep these passionate people who will contribute to our organization, both the bottom line and the culture? How about starting with one New Year’s...
by Caroline | Oct 30, 2019 | Benefits, Company Culture, Data, Feedback
Imagine you could target the exact right health care plan for yourself. No, not via a “Back to the Future” situation. Not from an Ouija board. Not from a séance. Something more personal and private. Your healthcare data. That’s the goal of data-driven benefit...
by Caroline | Sep 12, 2019 | Company Culture, Compensation and Benefits, Employee Assistance Program, Management
August was quite a month for me. So much so, I haven’t written or posted a blog since July. Why? Many stressful reasons. My heart jumped into my throat as I read the news of the shootings in El Paso. I immediately texted friends to confirm if they and their loved ones...
by Caroline | Jul 31, 2019 | Company Culture, Featured, Hiring, Management, Training
The client on the phone was completely freaked out. She’d gotten a call, she said, from a concerned father whose son had been looking up product reviews online and ran across a really racy one, filled with sexual innuendo…which was weird because the product he was...
by Caroline | Jul 18, 2019 | Coaching, Communication, Company Culture, Leadership
One thing many managers may not appreciate about being a manager is the necessity of having icky conversations. What is an icky conversation? It might be telling the associate, driving with you to the sales call, that his breath will be a problem in the client...
