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Running a Business? Check Your Emotional Intelligence

Running a Business? Check Your Emotional Intelligence

by Caroline | Mar 19, 2014 | Management, teamwork, Training

If the idea of emotional intelligence sounds like a bunch of hooey to you—as it does to some people I’ve met—consider this:  An emotionally intelligent person knows enough about how activity, sleep and circumstances effect him that he can choose to leave important...
They’re Called Guides and Mentors Because Without Them We’re Lost

They’re Called Guides and Mentors Because Without Them We’re Lost

by Caroline | Feb 26, 2014 | Company Culture

When I joined the workforce in my teens, my mom had a piece of advice for me. “Dress for the job you want, not the job you have.”   Now, that may sound a bit old fashioned but back then it did make sense to me.  “Seeing” someone in the role is often the first step for...
What Your Employees Are Posting On Yelp About You

What Your Employees Are Posting On Yelp About You

by Caroline | Feb 19, 2014 | Company Culture, Hiring, Management, Non profit HR, Recruiting

Social proof is the new gold.  Research shows reading reviews by people similar to you powerfully influences whether you take a job, buy a product, form a partnership. Sites like Glassdoor and Yelp are the new Zagat or Consumer Reports. You know that guy you really...
Stop Hiding from Performance Reviews

Stop Hiding from Performance Reviews

by Caroline | Feb 5, 2014 | Assessments, Company Culture, Management, People Evaluation, rewards, teamwork, Telecommuting, company culture, management

Performance reviews have gained a reputation as a giant, six-headed monster in the closet. If you start doing them, you may fear, you will wind up trapped for weeks under tentacles filled with venom. It will take forever. Nothing else will get done. It will be ugly...
What Employees Really Want

What Employees Really Want

by Caroline | Jan 29, 2014 | Company Culture, Compensation and Benefits, Hiring, Management, rewards

Last week I talked about the benefits employers tend to give that look free—like gym memberships—but can actually wind up raising employees’ taxable income. But employers have to find some way to sweeten the pot so the most talented, skilled people will want to work...
The IRS is Eyeing Your Perks

The IRS is Eyeing Your Perks

by Caroline | Jan 22, 2014 | Company Culture, Compensation and Benefits, Hiring, Management, Recruiting, rewards

Many company leaders want to provide a smorgasbord of perks to keep their teams motivated and in love with the company. What those perks are depends on the company’s vision, goals, industry sector, employee population, client base and even location. It’s a...
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