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Quality Time: Love Language for Employees

Quality Time: Love Language for Employees

As leaders, we want employees who love working with customers and co-workers and let’s be honest, us. How do we find and keep these passionate people who will contribute to our organization, both the bottom line and the culture? How about starting with one New Year’s...

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Grab The Duck Tape

Grab The Duck Tape

I just discovered the MacGyver reboot on CBS. Much like the original show from the 80’s, the lead character possesses creative and technical skills which he employs to save the day often using paper clips, candles and other common household items. This guy has nerves...

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Let’s Get Personal: Data Driven Benefits

Let’s Get Personal: Data Driven Benefits

Imagine you could target the exact right health care plan for yourself. No, not via a “Back to the Future” situation. Not from an Ouija board. Not from a séance. Something more personal and private. Your healthcare data. That’s the goal of data-driven benefit...

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Important People Stuff

Important People Stuff

Important People Stuff. Yes, now that I have your attention, there have been several recently passed employment rules and regulations that may have been lost in the massive amount of information we parse through daily. These are the ones to note as a people stuff...

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Employee Perk That Provides The Best Return

Employee Perk That Provides The Best Return

August was quite a month for me. So much so, I haven’t written or posted a blog since July. Why? Many stressful reasons. My heart jumped into my throat as I read the news of the shootings in El Paso. I immediately texted friends to confirm if they and their loved ones...

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Your TMI Tweet is Troublesome

Your TMI Tweet is Troublesome

The client on the phone was completely freaked out. She’d gotten a call, she said, from a concerned father whose son had been looking up product reviews online and ran across a really racy one, filled with sexual innuendo…which was weird because the product he was...

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The Unavoidable Icky Conversations

The Unavoidable Icky Conversations

One thing many managers may not appreciate about being a manager is the necessity of having icky conversations. What is an icky conversation? It might be telling the associate, driving with you to the sales call, that his breath will be a problem in the client...

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#OneNationOneTeam

#OneNationOneTeam

What a week for the US team at the FIFA Women’s World Cup!  Today’s game against England was a nail biter. Just before the start, it was announced star player, Megan Rapinoe who scored all four goals in previous games, was out with an injury. How would the team...

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The Trust Fall Called Delegation

The Trust Fall Called Delegation

School is out!  It’s summer and for many of us, it’s vacation time. Time to take a break, relax, maybe enjoy a new locale or revisit a beloved place with friends and family. And upon returning to work, we are refreshed and reinvigorated. Except, for some of us,...

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That 90% Match Is Not Your Soulmate Employee

That 90% Match Is Not Your Soulmate Employee

Odds are your hiring managers want to hire candidates who are experienced in ~90% of the job. Why? They want to go home and sleep at night thinking the tasks are covered and the team is productive. Odds are the best candidates really want a job that is 50-75 % of what...

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There’s No Such Thing As An Unpaid Intern

There’s No Such Thing As An Unpaid Intern

Like most cities with universities, Austin has a large supply of college students and so it seems like it would be a good idea to establish an internship program. After all, all these students need some “real world” experience and you need the free labor, right? Sigh,...

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